Store Blog

WELCOME BACK!!

First and foremost, we’d like to thank you all for the support, patience, and understanding you have given us while we've been closed. We've missed each and every one of you!! Your support is the reason we are able to re-open the store and continue operating as a business. 

Keeping our workplace, staff, customers and the general public safe is our primary focus. We will be implementing the following controls to protect everyone:

  • Frequent hand washing or hand sanitizing by staff
  • Wearing of a face mask by staff and we highly encourage you to do the same (as of July 7, City of Toronto has made masks or face coverings mandatory)
  • Providing hand sanitizer for visitors to use upon entry and exit
  • Sanitizing door handles, work surfaces, screens, payment machines, cash registers, and equipment after every appointment/customer
  • Steaming of articles of clothing that were tried on
  • Steaming of the change room curtains
  • There will be marked Xs at the checkout and direction arrows throughout the store to encourage social distancing

If you would like to set-up a shopping appointment outside of our new hours, please email info@muddygeorge.com to set up a time to come in. If you are experiencing any of the symptoms associated with COVID-19, including but not limited to fever, cough, sore throat and shortness of breath we ask that you stay home and self-isolate. 

If you'd prefer to shop from home, our online store remains fully functional, and we continue to ship packages (new lower/faster rates) and provide curbside pickup.

 

New (LOWER! / QUICKER!) Shipping Rates

If there are any positives to come out of the Covid-19 shutdown, it's our new shipping rates for Canada and the US. We've lowered our rates as well as free shipping minimum purchase for purchases within Canada and to the US. Additionally, shipments to the US will get there faster as we are now using UPS (instead of Canada Post/USPS). The new rates are below:

Ontario: As low as $10 and free on orders of $100+
Rest of Canada: As low as $12 and free on orders of $100+
USA: As low as $15 and free on orders of $150+ (UPS)
International: As low as $35 and free on orders of $400+

Shop/COVID-19 Update

While the Ontario Government announced additional workplaces, including street-facing retail, can re-open as of May 19th, we have decided that the best way for us to maintain the safety of our staff, customers and community is to remain closed to the general public until further notice.


During this time we will continue to offer local curb side/in-store pick-ups for orders made on the web store. Pick-up is available most days of the week, usually between 10 AM and 5  PM but other times can be arranged. You can select this option on the ‘shipping method’ section of our checkout page and we will email you to coordinate a pick-up window. Depending on you're address, local drop-off may also be coordinated at no charge (email us to check delivery area). Once we've processed your order we will contact you to arrange a pick-up time. We will also continue to offer free shipping within Canada and to the United States on orders over $75 CAD. 



We will begin offering 1-on-1 in-store appointments for those wishing to shop in person. We ask that you wear a face mask and any other Personal Protective Equipment (PPEs) you deem necessary. If you are experiencing any of the symptoms associated with COVID-19, including but not limited to fever, cough, sore throat and shortness of breath we ask that you stay home and self-isolate.  Please email info@muddygeorge.com to set up a time to come in. If you are unable to come in during the above hours, please contact us and we will arrange a time that works.

Keeping our workplace, staff, customers and the general public safe is our primary focus. We will be implementing the following controls to protect everyone:

  • Frequent hand washing or hand sanitizing by staff
  • Wearing of a face mask by staff
  • Providing hand sanitizer for visitors to use upon entry and exit
  • Sanitizing door handles, work surfaces, screens, payment machines, cash registers, and equipment after every appointment/customer
  • Steaming of articles of clothing that were tried on
  • Steaming of the change room curtains

We would like to thank everyone for their continued support, patronage and understanding, especially during these trying times. We wish everyone good health, strength and safety! We can't wait to have our doors open again, hopefully sooner than later.

Muddy George Team